Q8.What’s the service for OEM&ODM?
Re:
1. Logo printingon housing(silk screening or gold blocking)
2. Customized package
3. PCBA design
4. Middle layer software provided
Q5.Do we need to place a sample order first? Can we get a free sample?
Re: This is OK if u want to buy samples to have a test first.We can make an online order in Alibaba or offline order through
sample invoice issued by ALM
Q7.Do you provide the technical support to the developers?
Re: Sure. The following technical data and documents will be provided to developers.
1. SDK 2. API 3. Demo APP 4. Configuration APP 5. Instruction
Q6. Do we have to pay for mold?
Re:The mold fee is necessary, it could be refunded when it reaches the target quantity.
Q2.Will you send the protocol to customer?
Re: We will provide the protocol to customer and help with the middle layer software if necessary.
Q3.Can I customized the functions?
Re: Sure, we have professional R&D team to provide technical support and solution.
Q4.Has the product been certified?
Re: Yes, all of our products are FCC/CE Certified, we can provide to customers anytime if needed.
Q7.Can I have my own logo or company name to be printed on your products or the package?
Re: Definitely yes. You can customize the logo or company name on the products.Just send us the artwork by email in AI or CorelDraw. Btw, OEM and ODM are available.